Cancelling an order

If you want to cancel an order that has just been processed, log in to your account, select “My Orders” and then select the order you want to cancel. 

• The “cancel order” function will be active as long as the order has not yet been prepared. If it is not active, it can no longer be cancelled.
• Cancellations cannot be undone, but you can place a new order.

You cannot modify an order. The only modification allowed is to delete items provided the order status allows it.