Return Process

DEADLINE: Charge and the deadline for returns is 30 days from the shipping confirmation date. 

Massimo Dutti reserves the right to refuse returns outside this deadline or if the garments are not in the same condition in which they were sent to you or if they do not comply with our return conditions. We may withhold the refund until we have received the goods or you have provided proof of return.

ORDERS MADE WITH A GIFT RECEIPT: The purchase document is crucial for orders made with a gift receipt so that the refund is not processed using the same payment method used for the purchase.