Gift card information

Now we've made it easier for you to buy your gifts. You can choose between a physical Gift Card, which will be sent to the recipient in an exclusive Massimo Dutti package, or an e-CARD Gift Card, which will be sent by email on the day you decide and which can solve a last-minute emergency without having to be present to receive it.

Gift card terms and conditions of use:

The card balance cannot be refunded or exchanged for cash.
The Card is valid for 3 years from the date of purchase at any MASSIMO DUTTI store of the physical Card, shipping confirmation e-mail of the physical Card bought on www.massimodutti.com or dispatch of the virtual Card by e-mail to the intended recipient thereof. At the expiry of the validity period, the Card cannot be renewed, or used to purchase goods, nor shall any unused remaining balance in the Card be claimed.
They can be used both in Massimo Dutti stores or on MassimoDutti.com and always in the same market where it was purchased.
The minimum purchase amount of a gift card is 25€, with a maximum of 500€.
If, when placing an order, the purchase amount exceeds the balance available on the gift card, the difference may be paid by any other payment method accepted at MASSIMO DUTTI stores or on MassimoDutti.com, as applicable.
The Card may be used as many times as desired until the entire issued amount has been used.
The Card is a document for use by the holder. The responsibility for its use and custody correspond exclusively to its holder.
The Card will not be replaced if it is stolen, lost, misplaced or damaged.
Gift cards obtained unlawfully will be null and void; they may not be used to purchase goods and their value will not be refunded.
The gift card can be returned within 30 days from the date of purchase and as long as it has not been used before. The amount will be refunded using the same payment method.

For more information, we invite you to consult the Gift Card terms and conditions of use.