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Types of shipments and delivery periods
Types of shipments and delivery periods
Delivery times depend on the selected type of delivery. We offer the following types of delivery:
- Pick-up in store: 2 - 4 working days - FREE
- Royal Mail & delivery points: 2 - 4 working days - 4,95 GBP (FREE for orders over 99 GBP, applicable to non-discounted items only).
- Standard Home Delivery: 2 - 4 working days - 4,95 GBP (FREE for orders over 99 GBP, applicable to non-discounted items only).
- Express Delivery options: Orders must be processed before 6pm to apply to this shipping methods. 6,95 – 8,80 GBP.
- Express shipping: 24h / 48h. Available in all the country except for remote areas. In central London Same Day/Next Day delivery methods are available.
We will confirm the estimated delivery date in the purchase process. Please note these deadlines are approximate.
Delivery periods are understood to begin 24 working hours following the date of purchase. Weekend and public holidays are excluded from delivery periods. National, regional and local holidays are respected, as well as those of the market where our warehouse/logistics center is located.
During sales or promotion periods and special campaigns, deliveries may suffer delays. In addition, store delivery may not be available. Potential delays in delivery can occur for several reasons, such as the customization of products, unforeseen circumstances, force majeure and when the delivery area is a rural or remote area.
Unless there are circumstances arising from customization of the products, or unexpected or extraordinary circumstances occur, we will send you the order within the time indicated on the website for the selected delivery method, and in any case, within the maximum period of 30 days from the date of the Order Confirmation. If, after the established deadline, you have not received your order, please contact our Customer Service Department.
For security reasons we do not guarantee delivery to Post Office Boxes, Hotels, Aparthotels, Residence, Tourist Apartments, Transportation Agency, Logistic Platforms, and / or similar.