Eco-receipt

The E-Receipt is the receipt of your order in digital format, which you can consult in PDF format and which replaces the paper receipt that was used for online orders. The E-receipt is a way of minimising our impact on the environment and reducing paper consumption. 

You will find the electronic receipt attached in PDF format in the follow-up mails related to your order. You can also consult and download it in the section My Account- My Orders on any of our sales platforms: Web, Mobile and iOS and Android Apps.

From now on, you do not need to submit and/or send the order receipt when you want to make an exchange or a return. In store, you will only have to show the QR code that was included in the shipping/delivery confirmation e-mail we sent you on your mobile device. Or, if you prefer, you can also download and print the attached receipt in PDF format.