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Tracking and delivery of an order


Tracking and delivery of an order


Order Tracking


After the payment is authorised, you will receive an email with the order number. From this moment on, you can check the order status in the section My Orders”.  Once shipped, you will receive a warehouse dispatch confirmation email that will include a tracking link. With this link you can know the status and location of your order at any time. 


Collect in store: You will receive an SMS/Email notification when the order has arrived at the store you selected at the time of purchase. From this moment, you have 15 days to collect it.