turn every purchase into a unique experience
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log in or create an account
In-store and online with every purchase. Accumulate rewards and access benefits. 1€ = 1 reward
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log in with every purchase
In store with your My Account QR, phone number or email. Online with your username and password
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enjoy your benefits
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in-store appointment with stylists
You can enjoy personalised attention from our team of fashion experts. Take advantage of this exclusive service for belonging to Massimo Dutti Feel
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birthday gift
Celebrate your birthday with us! We have a unique and exclusive gift for you: The latest issues of Condé Nast fashion magazines
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early access to special promotions
Get your favourite garments before anyone else with the benefit of early access to promotions.
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alterations voucher
Starting now, all of your clothes will be adjusted to your size. We offer free hem alterations on trousers.
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extended return period
We extend the return period from 30 to 45 days, giving you more time to decide—whether you shop online or in-store.
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early access to special collections
Get your favourite pieces before anyone else with the early access to sales benefit for our capsule collections and limited editions.
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frequently asked questions
Q1
What is Massimo Dutti Feel and how does it work?
Massimo Dutti Feel is our exclusive customer community, where you can enjoy unique benefits such as priority access to collections and sales, invitations to exclusive events, a dedicated in-store stylist and an extended return period. To do this, you need to identify yourself each time you make a purchase, both online and in store, to ensure that you accumulate enough rewards to be able to enjoy all the benefits of the programme.
Q2
How can I find out about all my benefits?
You can check out your benefits on the website www.massimodutti.com/en/massimo-dutti-feel.html or by accessing your “My Account” private customer area in the “Massimo Dutti Feel” section.
Q3
How can I sign up for Massimo Dutti Feel?
To register with Massimo Dutti Feel all you need to do is create an account on our website. You can also register in person at any of our stores in Spain (except Massimo Dutti For & From stores, outlets, airports and factories). Users who were previously registered on massimodutti.com will automatically become part of Massimo Dutti Feel.
Q4
What are the requirements for signing up?
To register for Massimo Dutti Feel, you must be a resident in Spain, of legal age and a natural person because the registration of legal persons or associations and other groups is not permitted.
Q5
How can I identify myself in the store?
When you make a purchase in store, don't forget that you can identify yourself at the till with your QR code in our app, with your email or phone number.
Q6
I signed up at a store, will I also get online benefits?
The programme is equally valid online and in store, so you can enjoy the same benefits.
Q7
I signed up at a store, how do I access Massimo Dutti Feel online?
Just log on to our website www.massimodutti.com/es
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How do I keep up-to-date with the programme’s latest news?
We’ll keep you informed through our Newsletter, in the “My Account” private customer area, through our social networks and in any of our stores.
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How do Massimo Dutti Feel rewards work?
For every €1 purchase, you get 1 reward. You’ll be able to collect rewards both in our physical stores (by identifying yourself at the till) and on our website. Your rewards will allow you to progress through the programme and each new level unlocks exclusive benefits. Rewards cannot be exchanged or transferred.
You can also earn additional rewards by:
Making a purchase while signed up to our commercial communications
Making your first purchase within 30 days of joining the programme
Making a purchase during the month of your birthday
Filling in your personal details in the "My Account" section